Return an Unpaid Served Item
Updated
Reduce the quantity of a sent but unpaid product and confirm the return. The Back Office keeps the return record.
1. Open the required Table.
2. Open Table Details.
3. Select the target order.
4. Find the product to return.
5. Click - beside the quantity.
6. Reduce the quantity by the number of items being returned.
7. Click Return Item.
8. Review the products and quantities on the Return page. Click Confirm.
9. Confirm that the order quantity updates correctly.